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#1 2005-03-01 11:04:05

Angelgirl
Full Member
Registered: 2005-02-18
Posts: 122

MTN to refund N400m illegal charges to customers

From the headlines, Guardian Newspapers 28/2/05

ABOUT N400 million is to be refunded by telecommunications operator, MTN, to its customers who were illegally charged N100 each to migrate to per second billing (PSB).


How will they go about this? Through Sms, Voice calls or extra balance worth N100?

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#2 2005-03-01 12:14:35

seun
Administrator
Registered: 2005-02-08
Posts: 317

Re: MTN to refund N400m illegal charges to customers

Probably extra balance.  Of course, this is useless without some extra validity period.  I don't think they'll feel it.

Update: You can read the report here


I invite you to visit Nairaland, the Nigerian Forum.

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#3 2005-03-01 16:50:16

shallar1
Full Member
From: http://chipopo.uboot.com
Registered: 2005-02-14
Posts: 117

Re: MTN to refund N400m illegal charges to customers

MTN will not refund, just a paper report, they are just to milk us here.


Try and be yourself. Be no Body
Shallar One

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#4 2005-03-17 11:09:24

coolapostle
Full Member
From: Abuja, Nigeria
Registered: 2005-02-09
Posts: 65

Re: MTN to refund N400m illegal charges to customers

MTN sent me a text and credited my account 2 days ago!


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#5 2005-03-17 11:45:37

Angelgirl
Full Member
Registered: 2005-02-18
Posts: 122

Re: MTN to refund N400m illegal charges to customers

@Cool, thats good, but i have not recieved mine, is it only for the new imigrants.

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#6 2005-03-27 09:29:58

niyyie
Graduating Member
From: Ibadan, Nigeria
Registered: 2005-02-25
Posts: 46

Re: MTN to refund N400m illegal charges to customers

MTN Nigeria refunding credit to subscribers???

Perhaps, better days are here.

Perhaps.


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#7 2005-03-28 06:58:02

gentleplayer
Promising Member
From: Lagos, Nigeria
Registered: 2005-03-26
Posts: 12

Re: MTN to refund N400m illegal charges to customers

MTN is perhaps learning that WE are the ones making them such a profitable company, they should do more of that, i got refunded N100 as well on my MTN line, not like i use it much nowadays though...... with the prowess of GLO and the 'All about you' guys......


Stand for something or you will fall for anything...

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#8 2005-03-30 07:23:50

patricia
Full Member
Registered: 2005-02-08
Posts: 68

Re: MTN to refund N400m illegal charges to customers

In my case I would say MTN 'dashed' me a hundred Naira 'cos they didn't charge me for migrating to psb in the first place, finally I get to 'chop' their money big_smile

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#9 2005-03-30 11:20:18

trae_z
Full Member
From: abuja, nigeria
Registered: 2005-02-08
Posts: 96

Re: MTN to refund N400m illegal charges to customers

Like Angel, I'm yet to receive mine.  I guess I'll only be credited with the 100 naira when I recharge again. which I don't see myself doing for weeks to come.  With Glo in the air, who needs MTN?  I got my 35 coming in 2 days' time remember!

coolapostle wrote:

MTN sent me a text and credited my account 2 days ago!

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#10 2005-04-19 09:07:05

Angelgirl
Full Member
Registered: 2005-02-18
Posts: 122

Re: MTN to refund N400m illegal charges to customers

I thought MTN was waiting for me to recharge before they could send the N100 they stole from me when i switched over to per second, but just yesterday, i recieved a txt message from MTN and my credit was topped up by N100, but i cant use it cos it came without validity, until i recharge, i guess. Anyhow, i thank God they are sitting up.

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